Frequently Asked Questions (FAQ)
Are your products for both men and women?
Yes! We carry both men’s and women’s hernia briefs. Our mini-belts are for either a man or a woman – along with our naval ( umbilical ) belts.
Can I avoid operation with these products?
Please note we are not a medical facility. All medical questions should be addressed to your trusted medical advisor. As long as you are not required to have surgery – our products can work for you!
Will this make my hernia go away completely?
There are no medical studies we have done to see if this will permanently keep your hernia from bulging back out; however, some customers have claimed this has happened. Most customers notice the more/longer you wear your hernia support, the less the hernia will bulge out. Please read our testimonials from our very satisfied customers!
When does the 10-Day Money Back Guarantee start?
The “ 10 Days “ starts when you receive the item. We are able to tell with the tracking number.
Please note : We do NOT refund shipping. Items for return/exchange must be in new condition. If damaged/soiled – you may not receive your refund back. We ask that you try our products over your undergarments for sanitation purposes.
How soon will I receive my product?
We are located in Cape Coral, FL. We generally ship out out same day when an order is placed before 5pm Eastern Time on a week day. No weekend shipping. Our general shipping is through USPS Priority Mail. However, you have the option to change your method of shipping if you need it faster. Most mail will get to you within 3 business days if you are located in the United States. International shipping varies.
P.S – If there is a back order on one of our products/sizes ( which can happen due to high demand ) – we expedite your shipping at no extra cost once we receive it.
Why does your products cost more than competitors?
Our product works! Simple! It is manufactured in Germany and is made with high quality materials and will last you anywhere from 1-5 years with proper maintenance and care.
We have been in business for more than 30+ years. We have millions of customers in over 95+ countries. We are a family run business – when you call/email us, you are talking to the backbones of the business. Did you mention we stand by our 30-Day Money Back Guarantee?
Why should I own more than 1 Hernia Product at a time?
Bodo, the owner of the company would ask you this : “Do you own one pair of shoes, wear them every single day and expect them to not get worn out?“
We believe rotation is key for a sanitary longevity of your products. This mainly applies to Hernia Briefs*
Can I wear the Hernia Briefs as underwear?
Absolutely! In fact, we think that will be most comfortable. Thats why we strongly suggest owning more than 1 pair. However, you can where this over your regular underwear and it will still do its job correctly. Just be mindful to not wear loose fitting underwear that may bunch up the fabric and cause any discomfort once the brief is on top.